CA24124 - Network for the Advancement of Neutropenia Research and Patient Support (Neutro-NARPS)

+302810394637
coordinator@neutro-narps.eu

Privacy Policy – neutro-narps.eu

Last updated: 18/11/2025

The website neutro-narps.eu (“we”, “our”, “the website”, “the service”) is committed to protecting the privacy and personal data of its visitors in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable data protection laws.

This Privacy Policy explains what information we collect, how we use it, and what rights you have as a user.

1. Data Controller

Data Controller: neutro-narps.eu
Contact Email: info@neutro-narps.eu

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide Voluntarily

  • When you fill out contact forms (via Contact Form 7)

  • When you communicate with us or request information

2.2 Information Collected Automatically

When you browse the website, we may collect:

  • Device and browser information

  • Log files and technical data

  • Cookies and similar technologies

The website also uses:

  • Elementor (website functionality)

  • Advanced Custom Fields (ACF)

  • Google Site Kit (Google Analytics, Search Console, etc.)

  • Facebook / Meta tracking technologies

  • LinkedIn tracking technologies

  • Mixpanel analytics cookies

3. Use of Cookies and Similar Technologies

To provide the best possible user experience, we use cookies to store and access device information. You may manage or withdraw your consent at any time.

Cookie Categories

Functional (Always Active)

Required for the website to function properly.
These cookies enable essential features such as navigation and system functionality.

Examples:
elementor, e_globals, e_kit-elements-defaults, storeApiCartData, wpEmojiSettingsSupports, cmplz_functional

Statistics

Used exclusively for anonymous statistical purposes.
These cookies help us understand how visitors interact with the website.

Examples:
_ga, _ga_*, AnalyticsSyncHistory, lms_analytics, cmplz_statistics

Preferences

Store user choices and interface settings.

Examples:
acf, ssPanelLeft, ssPanelTop, ssPanelHeight, cmplz_preferences

Marketing

Used to create user profiles and deliver personalized advertising, often through third-party services such as Facebook and LinkedIn.

Examples:
_fbp, _fbc, fbm*, fr, c_user, linkedin_oauth_*, bcookie, UserMatchHistory, BizographicsOptOut, li_sugr, lms_ads, cmplz_marketing, mp_gen_new_tab_id_mixpanel_*

A scan of the website identified 53 cookies in use.

4. How We Use Your Data

We process collected data to:

  • Ensure website functionality

  • Improve website performance

  • Analyze traffic and user behavior

  • Respond to user requests and communications

  • Provide security and prevent misuse

  • Deliver personalized content or advertising (only with consent)

5. Sharing of Data

Your data may be shared with trusted third parties, such as:

  • Google (via Site Kit / Analytics)

  • Meta / Facebook

  • LinkedIn

  • Mixpanel

  • Website hosting and technical support providers

We do not sell your personal data.

6. Legal Basis for Processing

We process your data based on:

  • Your consent (e.g., statistics or marketing cookies)

  • Performance of a contract (responding to your inquiries)

  • Legitimate interest (ensuring website functionality and security)

  • Legal obligation, where applicable

7. Data Retention

Personal data is kept only for as long as necessary:

  • Cookies: based on their individual expiration periods

  • Contact form submissions: up to 12 months or until deletion is requested

  • Analytics data: anonymized where possible

8. Your GDPR Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Receive a copy of your data (data portability)

  • Lodge a complaint with a Data Protection Authority

To exercise your rights, you may contact us at: info@neutro-narps.eu

9. Withdrawing Cookie Consent

You can modify or withdraw your cookie consent at any time through:

  • The cookie consent banner

  • Your browser settings

10. Data Security

We implement technical and organizational measures to protect your data, including:

  • Encrypted HTTPS connection

  • Updated plugins and CMS

  • Access controls

  • Secure hosting infrastructure

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be posted on this page along with the date of the last update.